AI-native travel technology

AI Travel Technology for Vietnam & Indochina

We connect airlines, OTAs, tour operators and AI agents to bookable travel supply across Vietnam, Cambodia and Laos, with real-time pricing and instant confirmation.

2012Founded in Hanoi
B2B onlyWe power partner brands
2 officesHanoi · Ho Chi Minh City
24/7Partner service centre

Who we are

Fourteen years of travel integration, rebuilt as an AI-native platform

HIT Vietnam was founded in 2012 as one of the first companies in Vietnam to deliver dynamic travel packages and XML travel services to airlines and online tour operators. Today we combine that integration track record with an AI-native product suite for the next generation of travel distribution.

Business modelB2B only. We never sell to your customers.
Focus marketInbound Vietnam, Cambodia, Laos
Source marketsEurope, North America, Asia

Three business lines

HIT Connect

Supply and distribution

One connection to Vietnam and Indochina travel supply, for any channel.

HIT AI Ops

AI for travel operations

AI agents that take routine work off sales, service and finance teams.

HIT Engineering

Travel technology services

Senior engineers who build and integrate travel platforms for airlines and OTAs.

Our mission

Make local Vietnamese travel supply as easy to sell through an API or an AI agent as a global hotel chain.

Products and services

Nine offerings, from production APIs to AI products in pilot

Partners can start with a single product and add others over time. Every AI product runs in live destination operations before it is offered to partners.

HIT Connect

Supply and distribution

One connection to Vietnam and Indochina travel supply, for any channel.

HIT AI Ops

AI for travel operations

AI agents that take routine work off sales, service and finance teams.

HIT Engineering

Travel technology services

Senior engineers who build and integrate travel platforms for airlines and OTAs.

Vietnam Supply API is live over XML today; the REST/JSON version with sandbox and developer documentation rolls out in 2027.

Platform and supply

One platform from local supply to every sales channel

Prices and availability always come from the booking core, never generated by a model. AI sits on top to search, quote, serve and reconcile.

Channelswho sells
Airline holiday brandsOTAsTour operatorsDMCs and B2B agentsAI assistants and agents
Accesshow they connect
REST / JSON APIXMLMCP / agentic APIWhite-label booking
AI layerHIT AI Ops
Quotation & itineraryConciergeReconciliationContent & translation
Booking coreHIT Connect
SearchPricing & markupDynamic packagingBooking & confirmationSupplier management
Supplycontracted locally
Hotels & resortsDomestic flightsTransfersActivitiesToursGolfMICE

Learn more →

Why HIT Vietnam

The only partner that owns local supply, runs destination operations and builds the technology

14 years of airline-grade integration

XML connections live with airline holiday brands and OTAs since 2012, built to their uptime and confirmation standards.

Local supply, not resold inventory

Direct contracts and on-the-ground servicing in Vietnam and Indochina, including hard-to-source products such as golf and multi-day touring.

AI that is already working

Our AI quotation and itinerary tools run daily in live DMC operations before they reach partners.

Ready for agentic distribution

We are building Vietnam supply into the channels AI assistants and agents use to search and book, not only today's websites.

Deep travel engineering bench

Senior engineers experienced in dynamic packaging, GDS/NDC (Amadeus, Sabre), payments and microservices on AWS, with delivery for airline and OTA brands across Asia, Europe and the Middle East.

24/7 B2B service

A partner service centre that supports your customers under your brand, around the clock.

Clients and partners

HIT's XML and packaging services are trusted by airline holiday brands, carriers and OTAs in Vietnam and Asia.

Vietnam Airlines HolidaysXML travel services, dynamic packages
HK ExpressXML travel services
TripiXML travel services
Bamboo AirwaysAirline partner
VietjetAirline partner
ITS VietnamDMC operating partner, first user of HIT AI Ops

FAQ

Frequently asked questions

What is HIT Vietnam?

HIT Vietnam (Vietnam Hospitality Integrated Technology JSC) is a B2B travel technology company founded in Hanoi in 2012. It connects airlines, OTAs, tour operators and AI agents to bookable travel supply in Vietnam, Cambodia and Laos through APIs, dynamic packaging and AI products.

Does HIT Vietnam sell to consumers?

No. HIT is B2B only. We power partner brands and never sell to their customers.

What travel supply can I book through HIT?

Hotels and resorts, domestic Vietnamese flights, private transfers, sightseeing and activities, multi-day tour packages, golf and MICE, with real-time rates and instant confirmation.

Is the Vietnam Supply API available in REST/JSON?

Vietnam Supply API is live over XML today. The REST/JSON version with a sandbox and developer documentation rolls out in 2027. Contact us for early access.

Can AI assistants and agents book HIT supply?

The Agentic Travel Gateway, an MCP server with agent-ready APIs, is planned for pilot in 2027 so AI platforms, travel startups and OTAs can search and book Vietnam supply. Prices and availability always come from the booking core, never generated by a model.

Which AI products are in production?

AI Quotation & Itinerary is in production in live DMC operations. AI Travel Concierge and AI Reconciliation are in pilot for 2027.

Which languages does the AI Travel Concierge support?

English, Vietnamese, Korean and Chinese, 24/7, with hand-off to a human agent.

How do I get started?

Contact us for sandbox access, a product demo or a partnership discussion. You can start with a single product and add others over time.

Let's connect your channel to Vietnam.

Sandbox access, product demos and partnership discussions on request.